Us Mailbox Post
Lost mailbox keys stymie Postal Service deliveries
The U.S. Postal Service promises to deliver mail despite rain, sleet or dark of night.
But nobody mentioned someone losing the keys to the community mailboxes.
And that’s why mail couldn’t be delivered to about 1,200 customers in Mountain’s Edge for three days last week.
Bill Dugatkin, a retired morning radio DJ from back East, thought it was a bit weird when he got no mail last Thursday. “I always get something, even if it’s just junk.” On Friday, when there was no mail, he called the post office to inquire. He was invited to come to the station to pick up his mail, but to hear him say it, nobody there knew why the mail hadn’t been delivered.
On Saturday, there was still no mail delivery for customers served by the Westridge station on Russell Road. At the mailbox cluster on his street, there was a note from his homeowners association alerting everyone that there was a delivery disruption. No reason was given, but there was speculation that the private contractor who delivers the mail to the edge of the mountain was having some sort of beef with the post office. Maybe the mail was being held hostage!
At the Westridge station, Dugatkin started introducing himself to neighbors he had never met, now standing in line with him to claim their mail.
On Friday, Dugatkin called the Sun. We, in turn, called the post office but there was no answer. It was 4:45 p.m.; maybe they knock off early.
On Monday, we talked to Bonnie at the post office, who said she would ask someone to call us. No one did. We tried calling the official post office spokeswoman for the region, but just got her voice mail.
On Tuesday, she called us back. Her name is Marilyn Fennimore, and she sounded very nice and quite genuine.
The post office, she said, was upgrading the locks on the community mailbox clusters to improve security. When the locks were installed, the keys were taken back to the post office so letter carriers could open the devices and put mail in each cubbyhole the next day.
(Those devices are called Neighborhood Delivery and Collection Box Units, Fennimore said, otherwise known by the acronym NDBCU. But wait — that acronym has two letters transposed! Hmmm, said Fennimore. Well, that’s how it’s written.)
Back to the missing keys: On Thursday, nobody could find them. Nor were they found Friday, nor Saturday. It’s unclear if the search continued Sunday. Finally, on Monday, the keys were found, in a walk-in vault, and mail delivery resumed Tuesday.
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On Tuesday, she called us back. Her name is Marilyn Fennimore, and she sounded very nice and quite genuine. The post office, she said, was upgrading the locks on the community mailbox clusters to improve security. When the locks were installed,
It is projected to save the Postal Service $3.8 billion over the four-and-a-half-year life of the contract and provides us with much greater flexibility to manage our workforce, which includes your good neighbors working in post offices across the
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Delivery customers will either find their mail in their home mailbox, or they can pick up their mail in Sierra Vista, if the mail has not been delivered to their home. As of this morning the Northern Rockies Incident Management Team information office
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