I Tunes Software

Best Buy's Music Cloud: Skip It, For Now

Best Buy has "soft launched" a cloud music service, but other, better options are already available. In fact, don't even bother trying this out until Best Buy reworks it.

I tried out the Best Buy Music Cloud powered by Catch Media's Play Anywhere software on Tuesday, and found the software inflexible, and painful, and with some odd design decisions, to boot. The worst choice? For now, you're restricted to listening to 30-second samples of your own songs .

For now, I'd recommend instead trying out consider competing cloud music services, such as Apple's iTunes in the iCloud , MSpot Music , Amazon Cloud Player , or Google Music .

At this point, Best Buy's best source of details about Best Buy Music Cloud remains its blog post from earlier this month, that describes how the service will be launched in both a free "Lite" version, as well as a upcoming Pro upgrade. Given the lack of payment options during the installation process, I assume that what I tried out was the Lite version.

First of all, fair warning: if you're a Windows user and dislike Apple's iTunes software, stop reading, if you haven't already. After going through the short installation process (which consists of entering a username and password, and then downloading the software for either Mac OS X or Windows) users are then asked to scan the Apple iTunes folder. Unlike competing cloud music services, there is no option to upload from a Windows Media Player playlist or just a generic music folder.

Almost immediately, I ran into a problem: to avoid reinstalling iTunes on my Windows machine, I tried using a Mac. The problem is that I had already registered on my PC, and I was unable to log in and use the same username and password on the Mac. I thought my music was supposed to be accessible anywhere?

I then tried a second, different email address, and downloaded the software onto the Mac. But I was met with a persistent error message when trying to install it.

Once I reinstalled iTunes on the PC, I uploaded a sample collection of just four songs. The upload process proceeded slowly but smoothly, although a statistics/progress page was unhelpful, tracking "Media Played," "Playlist Events," and "Pre-registration," as well as a progress bar for "Private Registered". I can guess what some of these mean, but there was really no explanation.

While the Music Cloud software is available via the Android Market, only my HTC EVO 4G Android phone could install it. You'll need to activate a phone via the PC interface; after that, Best Buy will supposedly send an email or a text to the phone to activate it.

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